ABOUT YOUR WATER METER
A water meter registers the amount of water through the connection to your property via an eight digit display. A ball valve is attached at the head of the meter to turn off the water supply to your home for repairs of leaking taps of pipes. The meter also contains a dual check valve designed to protect the water supply by preventing backflow of water into the reticulation sytem. Only Council plumbers are permitted to maintain and change water meters.
LOCATING YOUR WATER METER
The water meter will generally be installed either on the footpath adjacent to the adjoining property or inside your property and possibly above ground. Your meter may be in a black box approximately 500mm x 225mm x 320mm with a green dimpled lid; however, in some areas the meters are above ground as previously stated.
METER MAINTENANCE
It is your responsibility to ensure that your meter (box) is accessible. The meter must be at ground level. Please do not fill the area around the meter or cover it with garden beds, trees or shrubs or other matter. Please contact Fitzroy River Water if your meter or the meter box is damaged or if you notice water leaking around the meter.
WATER BILLING
FRW will be reading your water meter and issuing water bills on a quarterly basis.
WATER PRICING STRUCTURE
Go to our Water Pricing Fact Sheet
Residents who require more information or specific details about their own water use should contact Fitzroy River Water on (07) 4936 8777 or 1300 22 55 77.