Fitzroy River Water operates three water treatment plants supplying treated potable water to the residents of the Rockhampton City area, The Caves, Gracemere, The Capricorn Coast, and Mount Morgan.

Fitzroy River Water also operates seven sewerage treatment plants and a number of recycled water schemes within the Rockhampton Regional Council area. Proactive environmental management of Fitzroy River Water's activities is therefore a crucial aspect of the business.